Monthly Archives: June 2010

Questions 67 and 68…

By John | Published: June 17, 2010
Introduction This story, like many others, starts with a man sitting on a stationary bike. Let me explain. The audio for the TVs at my gym is broadcast over FM radio frequencies. I don’t own a portable FM tuner, and for some reason the only channel with closed captioning is HGTV. As a result I [...]
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Get it in writing…or go home!

By John | Published: June 9, 2010
I know that what I am about to say seems obvious, but you have no idea how many times I have seen this simple business detail trip people up. No matter what industry you are in, no matter what service you offer, if you are going to enter into a business agreement, then get it [...]
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The power of small gestures…

By John | Published: June 4, 2010
I am always blown away by the positive power that small, trivial, even seemingly meaningless gestures can have...
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